I am Rachael Cooper and I am the Operations Manager at TP Supported Accommodation. I have 16+ years’ experience in the Supported Living Sector, beginning my career as a Support Worker, directly providing support to individuals in their own home. The remainder of my experience has been within Housing Management roles, which have included the following roles: Administration Assistant, Housing Officer, Senior Housing officer, Housing Manager and currently Operations Manager.
I therefore fully appreciate the importance of each and every role within a Housing Management team. My main focus is to ensure that the service we provide is efficient and effective in meeting the accommodation needs of individuals with very individual specific needs, ensuring tenants are the absolute main focus of the business.